SMS ticket

To buy an SMS ticket text the word
PMDP35M to 902 06
The SMS ticket is valid for 35 minutes
The price of the SMS ticket is CZK 20
(plus your operator’s SMS charge)
This is a transfer ticket

Starting on September 1, 2010, everyone riding on Pilsen’s municipal transportation network can buy tickets by simply sending a text message from a cell phone. PMDP is introducing this new feature in cooperation with the City of Pilsen Information Technology Administration.

How to order an SMS ticket

General information:

The SMS ticket

• Is a transfer ticket 
• Has a uniform price of CZK 20 (+ your operator’s charge for sending an SMS) 
• Is valid for 35 minutes 
• Is valid only on PMDP, a.s. vehicles
• You may enter a municipal transport vehicle only after you have received the SMS ticket.

To purchase an SMS ticket, you need to have “Premium SMS” activated with your operator. The telephone number from which the SMS message is being sent must be registered in one of the Czech mobile networks.

How to order an SMS ticket:
To order an SMS ticket, text the word PMDP35M to 902 06. Wait approximately two minutes to receive the SMS ticket with the period the ticket is valid highlighted in the message.

Copies of SMS tickets:
If you delete the SMS ticket while it is still valid, a copy can be obtained by texting PMDP35MD to 900 06. The price of the copy is listed in the SMS Ticket Price List.

The SMS ticket is not valid:

• If it is not valid yet or the validity has elapsed 
• If it has been used outside of the tariff zone 
• If it was not sent to a contracted SMS ticket distributor 
• If it was in any way altered, rewritten or resent
• If the validity cannot be confirmed due to the fault of the passenger 
• If the passenger sent the SMS to purchase a ticket after the start of transportation 
• If the ticket controller does not find the SMS ticket in the tickets database based on the code assigned to the ticket 
• If the passenger did not adhere to the terms for use stated in the Terms of Transportation and the Terms of the SMS Ticket Product

Printing receipts

Using the web application located here, customers can print out a receipt (simplified tax document) for each SMS ticket they purchase. Receipts can be printed out within three months from the date the SMS ticket is purchased.

Refunds on SMS tickets

If the purchaser / passenger considers the operation they carried out (purchasing an SMS ticket) to be flawed or defective, they have the right to submit a written claim for a refund to PMDP, a.s. (Customer Service Centre, Denisovo nábřeží 12, Pilsen) or directly using the web application at the company that runs the SMS ticket system, in accordance with the valid Refund Policy – SMS Ticket Services. The deadline for submitting a claim for a refund is one calendar month from the date the problematic operation was carried out. If the SMS service provider recognises the claim is justified, at the end of the refund process the service provider will return an amount equal to the price of an SMS ticket in the valid SMS Ticket Price list to the purchaser.

How to order an SMS ticket

General information
To receive the e-ticket or SMS ticket, it is necessary that the customer / passenger have an electronic mobile device that can receive and send text messages and has the Premium SMS service activated. The telephone number from which the SMS message is being sent must be registered in one of the Czech mobile networks (O2, T-Mobile, Vodafone, U:fon).

Ordering SMS tickets
Here is how to send an order for an SMS ticket: Ordering an SMS ticket is based on sending a short text message (SMS) containing a specific text (keyword) for the specific type of ticket to a telephone number which is the same for all operators:

For example: A passenger sends an SMS with the text:
• PMDP35M to 90206
• Where PMDP35M is the key word and 90206 is the telephone number for all operators
Based on the order sent, a message in the form of an SMS ticket will be sent to the user / passenger. The text of the SMS ticket contains the following information (in Czech): the transportation company / type and price of the ticket / validity start – finish / zone / HASH code / control code of the SMS ticket.

Example:

PMDP, a.s.
Jizdenka prestupni 20 Kc.
Platnost
od: 01.01.12 16:30
do: 01.01.12 17:05
Platí ve vozidlech PMDP, a.s.
QFiYdTdom / 361406.

Ordering copies of tickets

If the purchaser / passenger accidentally erases the confirmation message while the ticket was valid and would like to continue to use the ticket until it is no longer valid, they can send a request for a copy of the ticket by sending a text message with the text PMDP35MD to 9000606.
The customer pays for the copy of the SMS ticket according to the valid SMS Ticket Price List

Example of a copy of an SMS ticket:

(DUPLIKAT) PMDP, a.s.
Jizdenka prestupni 20 Kc.
Platnost
od: 01.01.12 16:30
do: 01.01.12 17:05
Platí ve vozidlech PMDP, a.s.
QFiYdTdom / 361406.

SMS ticket price

The customer pays for the SMS ticket according to the valid SMS Ticket Price List available at all sales locations. For sending the SMS order, the customer is charged for sending a text message according to the tariff of the customer’s mobile operator. The customer pays for the SMS ticket the same way that they pay for using the mobile network operator’s SMS services. The price of the SMS ticket is not included in the price of the telecommunications services provided by any of the operators; the operator only makes it possible for money to be collected for transportation service and does not provide the passenger with a telecommunications service. This method of paying transportation fares is included in the billing statement the operator sends to the passenger, but this is not a telecommunications service. Payments are listed separately from telecommunications services on the bill, under “payments to third parties”.